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wig production

Frequently Asked Question about Elephant Wigs

General Questions

What types of wigs do you have?

We only produce human hair products. In addition to wigs, we can also supply human hair bundles, lace frontals, lace closures, and hair extensions.

What countries does your natural human hair come from?

They are from India and Myanmar.

Do you have MOQ request?

No, we can produce even for only 1 pc.

What's your acceptable payment way?

We can accept T/T  payment, Paypal, alipay.

What's your shipment way?

We have a long-term cooperating logistic company, we will ship your cargo by DHL, Fedex, UPS, EMS, AIR, SEA, etc.

What's your delivery time?

10 days for stock products, 4-6 weeks for bulk order.

Questions Before Purchasing

Do I need to shave my head to wear a wig?

Not at all, our wigs can be worn even with your real hair.

I have very little hair, which wig is suitable for me?

You can choose a high-density wig, such as 210% density, and selectively purchase some human hair bundles, lace frontal & lace closure bundles, and hair extensions as a supplement. Please consult us before purchasing for professional advice.

I have sensitive skin, can I still wear a wig?

It is possible to wear a wig. You can choose our Swiss HD 360 full-lace wig with a breathable 3D dome cap, perfect for people with sensitive scalps.

How to choose the color of a wig?

We recommend that you choose a color that is closest to your hair color so it looks the most natural.

Will the color of the wig I buy fade over time?

Wig fading is due to long-term exposure to sunlight. Even if you dye your own real hair in a salon, it will fade over time. This is a fact, so we recommend that you take your wig to a salon for re-dyeing after fading.

Are the wig colors shown on the website real?

Due to the difference in monitors, there will be a slight color difference between the actual color and what you see online, which is inevitable.

Do you have Ombre color wigs?

Yes, we have.

Can I customize the wig in the style I like?

You can give me photos or samples, and we can customize it according to your needs.

What's your delivery time for special OEM order?

Usually, it is 8 ~ 12 weeks.

Can I sleep with my wig on?

No, please take off the wig when you sleep to ensure the wig has a longer life.

How long is the lifespan of a wig?

A properly cared for wig can last up to two years.

Care and Maintenance

What hair products can I use on my wig?

Wigs do not receive nutrients from the scalp and therefore require more care than regular hair. We recommend using protein-rich products to make up for the lack of nutrients. You can use moisturizing hair care products designed for color-treated and treated hair, and with thermal protection to protect the cuticle from damage caused by high temperatures and thermal stress. Also drying the wig with a hair dryer after washing will affect its life. We recommend that it be dried naturally and avoid exposure to sunlight.

Can I dye my wig or restyling, straightening or curling?

Of course, our wigs are made of 100% human hair, you can dye and restyle it just like your own hair, but we recommend taking it to a professional salon for dyeing. However, this will damage the service life of the hair.

How often should I wash my wig?

It depends on your frequency of use. You can wash your hair once a week or once every two weeks. Normally, it is time to wash your hair when the hair ends can no longer move freely.

Can I swim with a wig?

Not recommended, as swimming pool water contains chlorine which can damage your wig.

Technical Questions

Why is it important to have more than one wig?

We recommend that you prepare 2~3 wigs so that when one wig is being washed, you can wear another wig to avoid embarrassment.

What is the best way to store your wig?

Please keep the wig in a cool and dry place, avoid sunlight, comb the wig with a wide comb, and use protein-rich products to wash and care for it.

If I send you a wig as a color reference, can you make a wig of the same color?

Yes, we can, we can reproduce almost all colors, but please note that the colors of synthetic hair and human hair cannot be mixed.

Do you lighten or bleach your hair knots?

Yes, we can do that according to your request.

How to wear wigs?

If you have a lot of hair, the first step is to tie it up. A great trick is to divide your hair into two sections and place one on each side of your head. Pull the hair back and move it around your head so that it ends up lying flat. This method can help avoid ponytail bulges. You can choose to use bobby pins, braids, a wig cap (recommended), or a great product called Sure Grip to secure your hair. Even without hair, a wig cap can help and keep the wig in place.

Grasp the wig by the sides (ear clips) and start at the front and wear it over your natural hairline. Slide it toward the nape of your neck and move it with the ear clips as needed to help center the wig. An adjustable strap at the nape of your neck may help achieve a more secure fit. If handling a lace front wig, be careful not to pull on the lace as it can be a bit fragile.

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